Contact Us
Contact us and provide your location details and required internet package.
Affordable, Fast and Reliable Internet
Get upto 100Mbps internet speeds for the most demanding tasks.
Get your internet packages at disruptive prices.
Central Networks delivers high reliable internet with no down times.
Get connected with us free of cost. T&Cs Apply.
24/7 support from our team via our communication channels.
Earn loyalty points while using our services which can later be redeemed.
Pay your internet subscription in the best way that suits you.
5Mbps @ KSh 4500 Per Semester (3 Months.)
**Student ID required for purchase**
If you want ... | Number of users | You'll need about... |
---|---|---|
General web surfing, email, social media | 1-2 | 7 Mbps
|
+ Video conferencing** | 1-3 | 7-10 Mbps |
+ Standard-definition video streaming | 1-3 | 10 Mbps |
+ High-definition video streaming | 1-4 | 10-20 Mbps |
+ Frequent large file downloading | 1-4 | 20 Mbps and up |
Contact us and provide your location details and required internet package.
We will carry out a location survey and advice on internet availability and availabe packages on the location.
Book an installation appointment from provided dates and our team will come and carry out the installation.
Tembo Sacco, Garden Estate Rd, Nairobi
There are several questions you should ask yourself when evaluating your speed needs:
* How often do you stream movies and TV?
* How many people stream and download on their devices in your home on a regular basis?
With this information you can choose an appropriate package from our package guide table
If your are not sure which package to chose, contact our support team for help
FUP (Fair Usage Policy) is a set of rules that are typically applied by an internet service provider, which restricts the ways in which their network is used.
Our network doesn't have FUP enforced.
.You can manage your account and subscription by login in to our self service portal using the link selfcare.centralnetworks.co.ke and credentials provided via email or SMS.
From the self service portal you can:
* View or change current subscription package
* View Invoices
* View payments
* Postpone service suspension
* Contact support
* etc
Your billing cycle begins on the day that you pay for your subscription and lasts 30 days.
Payment made to wrong account- Forward the confirmation message to our customer support team for billing correction.
Payment did not reflect on my account- Forward the confirmation message to our customer support team for billing update.
If you need an installation you can contact our customer care lines at any time and book an installation
If you would like a connection for a business, one of our customer care representatives will take you through the process.
Routers and installations are provided on a lease basis, therefore for the duration of your use of service the router still remains the property of CENTRAL NETWORKS COMMUNICATION. You only pay for the internet services. Terms & Conditions Apply.